Cancellation Policy

At Pormpuraaw Car Hire we make every effort to ensure that your vehicle is ready for you as arranged.  If your plans change we aim to be as accommodating as possible, but please note that the following cancellation policy does apply:

  • If you can cancel give us notice more than 48 hours prior to your booking date and time, we will cancel your booking at no charge. 
  • For cancellations received less than 48 hours prior to your booking, a one day rental will be charged in lieu of your booking.

Giving Notice

Cancellations should be sent via email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we reply to confirm that we have received your cancellation.  If you are in doubt as to if your email will be received in time - please feel call Patrick on 0427 029 423.

Exclusions

We live and work in a part of the world that occasionally has dramatic weather events - if your booking is cancelled due to extreme weather conditions we will not charge any cancellation fee.